Frequently Asked Questions
Have questions about us or our site? Here are the most Frequently Asked Questions.
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What sizes are available for Biopharm products?
We have several sizes that we commonly use, ranging from a 4
mL ampoule to 55 gallon drum. While only the most commonly purchased sizes have
been listed in the online catalog, we do have other sizes available. If you are
looking for a size in metric equivalents, please see the chart below. If you
are looking for a size which does not appear in our catalog, please contact us and
ask for a price quote.
Metric Conversion
| Imperial | Metric |
|----------|--------|
| 4 Fluid Ounces | 118 Milliliters |
| Pint (16 Fl. oz.) | 473 Milliliters |
| Quart (32 Fl. oz.) | 946 Milliliters |
| Gallon (128 Fl. oz.) | 3.78 Liters |
| 1 Pound | 453 Grams |
| 5 Pounds | 2.26 Kilograms |
What if a product I need is not in your catalog?
We manufacture several products that are not listed in our catalog, including custom-made solutions and standards. Please visit our Custom Products page for more information.
Do you have a "Search Engine" available on your website?
Yes. We are happy to announce that our website has a search engine which can be found on the header of every page. It is the search/magnifying glass icon.
Can I place an order on this website?
Many of our products are available on our website. It is as simple as adding your products to the cart and checking out. Certain products, including hazardous products, are available by phone order only. We strive to make placing an order a simple and easy process for you, so we also have several other ordering methods you can choose from.
What if I'm not satisfied with the products I bought from Biopharm?
At Biopharm, our goal is to meet or exceed your expectations. If you are unhappy with a product, please contact us with an explanation and recommendation of how we can fulfill your specific needs. Some returns will be accepted; please see our Policies & Terms page for details.
How much will the shipping cost be for my order?
Shipping costs can be calculated in the cart, once items have been added. We regularly ship with USPS, UPS and FedEx. If you require a shipping method that is not available at checkout, please call to place your order. Note for international customers: buyers will be responsible for any fees or taxes required for import. Please see our Policies & Terms regarding shipping.
Why are your prices so low?
We try to provide value to our customers. A better question would be, “Why are the other guys’ prices so high?”
How can I obtain an SDS or Certificate of Conformance?
Product documentation can be found here.
Please contact us to request documents that are not found in our database.